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FAQs / I’m getting a “Web Store URL is not configured properly” error when I attempt to validate my custom URL

Configuring the Web Store to use your Domain is a two-step process:

1. Forwarding your domain’s traffic to our server. This requires asking your DNS provider to point your URL to our server. The instructions to forward your DNS provider are given in the Settings -> Store Settings -> Steps for Web Store URL.

2. Letting us know to expect traffic from your domain. This requires specifying the domain from Step 1 in the Settings -> Store Settings -> Web Store URL.

That’s it! To check if everything’s working, click the ‘Validate Web Store URL’ button, and do remember to save the settings! If you get an error that your domain is not configured properly, reach out to your DNS provider to confirm if they’ve configured your domain properly.

Posted in: Company URL, Webstore

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