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FAQs

At EZRentOut, we are committed to provide an unmatched support experience. You may use any of the following possible means of communication with us:

  1. Emailsupport@ezrentout.com
  2. Bloghttps://blog.ezrentout.com – great place to start off and read about our existing and upcoming features.
  3. Contribute your ideashttp://ezrentout.uservoice.com – we want our community to be involved in helping us define the products roadmap. Placing feature requests here allow for others to view and vote on them.

FAQs of EZRentOut are listed below:

Taxes

How can I delete tax rates which I no longer want to use?

The tax rates that are not applied to any order can be deleted. To do this go to  Settings → Company Settings → Tax Details and delete the specific tax.

 

 

 

 

The tax rates applied to orders can only be made inactive. For this, Go to  Settings → Company Settings → Tax Details. You can choose a tax rate and click on the edit button in the right corner. The following overlay will appear and you can un-check the Active option.

 

 

 

 

 

 

 

 

 

 

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What happens to my existing transactions when I update the tax rate ?

Tax rates for orders in the drafted, booked, and rented out stages will be updated. All orders that are completed, void, and cancelled will not be affected.

Note: Changing the tax rate will affect all Active Orders and Tax Groups linked to it.

 

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How do I apply different taxes to different line items ?

To apply taxes on individual items, go to Settings → Company Settings → Tax Details. From here, select “Line Item-level taxes”

For more details on how to apply item-level taxes, click here.

 

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How to mass update item level taxes for my items ?

You can mass update item level taxes by importing excel sheets into EZRentOut. All you need to do is create an excel worksheet listing item’s features in columns and map those columns into EZRentOut through the module identifier. You can further add a column with the heading “Item-level tax rates”. 

Tax rates in excel sheet should be written in a specified format:

For single taxes: taxname@taxrate. E.g: Federal tax@5%

For multiple taxes: taxname@taxrate,taxname@taxrate. E.g: Federal tax@5%, State tax@10%

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How to sync taxes from QuickBooks Online?

Before you start syncing, you will first have to create an applicable tax agency. To do this, go to your QuickBooks Online account and click Taxes → Set Up Sales Tax → Add Agency (as shown below). This is required before your tax can be automatically generated.

 

 

 

 

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How do I override the automatically calculated tax ?

Once taxes are automatically synced from QuickBooks Online, you can override them under Order details in EZRentout, as shown below:

 

 

 

 

 

 

 

 

 

 

 

 

 

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How can I apply multiple tax components as a group ?

Group taxes allow you to combine tax rates or compound multiple tax rates. For more details on how to create tax groups, click here.

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How can custom tax mapping be done from EZRentOut and QuickBooks Online(QBO)/ QuickBooks Desktop(QBD)/Xero?

Custom tax can be mapped on a custom tax in accounting software. Mapping can only be done in two ways:

 

 

 

 

Note: It is important to keep the same tax names, components, and tax rates in both software, i.e.: EZRentOut & QBO/QBD/Xero. 

 

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How do I migrate from combined custom tax in EZR to a tax group in QuickBooks Online (QBO)/Xero?

In order to map a custom tax in EZRentOut to a tax group in QBO/Xero, you’ll first need to combine custom taxes into a tax group in EZRentOut. For these settings to enable, Go to Settings → Company Settings → Tax Groups. Here click on Create New Tax Group. 

For e.g.: A tax group named : Custom tax GST/PST @ 11%

Drafted in EZR as:

Group name: GST/PST

Component Name = GST 5%

Component name =  PST 6% 

———————————————–

Total rate =                         11%

 

 

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