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FAQs

At EZRentOut, we are committed to provide an unmatched support experience. You may use any of the following possible means of communication with us:

  1. Emailsupport@ezrentout.com
  2. Bloghttps://blog.ezrentout.com – great place to start off and read about our existing and upcoming features.
  3. Contribute your ideashttp://ezrentout.uservoice.com – we want our community to be involved in helping us define the products roadmap. Placing feature requests here allow for others to view and vote on them.

FAQs of EZRentOut are listed below:

Reports

How can I save a Custom Report for future use?

Make sure you have enabled ‘Save Custom Reports’ from Settings > Add Ons.

Once you run a report by clicking on ‘Apply Filters’, you will be shown a button prompting you to ‘Save Report’.

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How do I pull up a list of customers subscribed to emails?

You can pull up a list of Customers subscribed to Email Alerts by generating a report in EZRentOut. Head over to More → Reports → Customer Reports → All Customers.

You can apply a host of different filters in this report.

To get the full list of subscribed customers, click on the ‘Subscribed to Emails’ filter and choose ‘Yes’. You can also set a period in ‘Created in these dates’ to pull up Customer details within this period. Hit ‘Update’ when done.

You can also pull up a list of Customers not subscribed to the email alerts. Choose ‘No’ in the Subscribed to Emails filter to generate such a report.

Customers receive email alerts for different activities related to their Orders. You can enable this setting in the Customer Details page. On this page, select the ‘Send customer email alerts’ checkbox.

Learn more about the different types of Customer alerts.

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