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FAQs

At EZRentOut, we are committed to provide an unmatched support experience. You may use any of the following possible means of communication with us:

  1. Emailsupport@ezrentout.com
  2. Bloghttps://blog.ezrentout.com – great place to start off and read about our existing and upcoming features.
  3. Contribute your ideashttp://ezrentout.uservoice.com – we want our community to be involved in helping us define the products roadmap. Placing feature requests here allow for others to view and vote on them.

FAQs of EZRentOut are listed below:

Asset Labels / Tags

How to print display pictures of items on Print Labels?

You can choose to print pictures with labels if you like. When designing a label (Settings -> Print Label -> edit an existing one or create new), include all necessary information from the design elements given with the canvas. Don’t miss out to include ‘Display Picture’.DP on Print Label

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Need all my Print Label data in an excel sheet

You can use EZRentOut to print professional labels (Learn More). However if you’d like to go for commercial printing, you may need to handover the Print Label data to your printing service. This option is available under Your name at top right -> Settings -> Print Label -> Export Print Label Data for Commercial Printing.Commercial PrintingExport Print Labels, email data

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I need to get a bunch of QR Codes/Labels printed beforehand. Will add items to EZRentOut later

There are two main scenarios that require printing the labels even before you add the relevant items to your account.

1. Commercial Printers who would print in bulk for you e.g. 1000 labels per order. Say you have 500 in your account but you need to add 500 later. You’d need 1000 labels anyway.
2. You have the estimate on how the assets look but you’d want to add items to your account on the go. For example, going to the warehouse and adding items to EZRentOut as you paste labels on them.

The QR Code of an item is a secure link (URL) to its details. So you need the item to exist to generate its QR Code. In this case, you’ll add placeholder assets.
1. Add an asset named ‘Placeholder’. Clone it to make more copies. You can make 25 copies in one go. Once you’ve entered these placeholders, they can be retired (Actions –> Retire) so that they don’t show up in normal usage
2. OR you can use the excel import. To import 500 Placeholders, use an excel sheet and fill a column that just says Placeholder. If you want them to be retired, have another column to say so. Here is an excel file that you can use (100 placeholders. Drag a row in excel to create more)
Placeholders Excel Sheet
As you add items, edit placeholders to fill in details and unretire them (Actions –> Activate when viewing retired assets. Or from asset detail page).
See how to export data for commercial printing.

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Is it possible to generate QRCodes before assigning them to the actual assets?

Yes, you can generate QRCodes in advance, using the following steps:
1) Creating (placeholder) assets and populate any fields that you may require. See more.
2) You can now generate QRCodes and even print labels for the assets in advance.

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Can I generate the URLs for the QRCodes without going through EZRentOut?

You cannot generate URLs for QR codes of items without using EZRentOut. It has to be routed through logging into the EZRentOut account only.

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Can I print multiple/variety-of asset labels on the same page?

Yes, you’ll need to disable Single Step Printing for that. To do this, hit the bell icon in the upper right and go to Print Queue. Uncheck ‘Enable Single Step Printing’ — this will hold all the print commands in the Print Queue for you.

print labels
Now, print labels by following these steps:
a. Click on the Print Label option for an asset, which will add it to the print queue. Or select multiple assets from the asset listing page and click ‘Print Label’ from Actions.
b. Go to the Print Queue when you are ready to print.
c. Click the ‘Print All’ button. Depending on whether you have Email Print Labels enabled (from More –> Alerts), you’ll either receive an email with a PDF attachment of the labels or a popup window with a PDF of the labels.

print labels

Notes:

– If you wish, you can re-access the prints by going back to the Print Queue and perusing the “Recently Printed Labels” sidebar on the right. You may need to refresh the web page in case the process takes a bit longer. See sample here.
– If you simply wish to print out more labels than the number of items shown in your item listings, you can change the number of records to display.

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I have custom barcode tags already being used for my Inventory/Assets. Do you support barcodes or will we be forced switch to QRCodes? If barcodes are supported, is there an easy way to enter the barcode information?

We recommend QR Codes since they have a richer data representation capability and we expect them to replace bar codes as a standard in the future. However, we fully support legacy barcodes as well. If you chose to go with barcodes, it is mandatory that you enter the barcode numeric value in the Asset Identification Number (AIN). Using our mobile app, you can scan the barcode value directly into the AIN instead of manually entering it.
Alternatively, you can also generate barcodes from EZRentOut if the relevant items have AIN associated to them (More on Label Designing).
Please note that only the QRCodes generated through EZRentOut are compatible.

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What are the recommended dimensions of asset label? What could be the maximum and minimum size?

Your asset label size and material will be determined by the size, type and use of your assets. Smaller assets like wireless mice may need compact labels where as a power drill used in construction projects may need larger, more robust and weather resistant label. For detailed recommendation, about labels refer to: https://blog.ezrentout.com/qr-code-or-barcode/

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How do I print a Stock Item list with images

1. Go to More → Print Label Template → Add New Template
2. Create a canvas where you drop all the attributes on to the canvas including ‘Display Picture’. Remember these are the attributes you would also want on a report like ‘Name’ ‘Asset#’, etc.
3. Once the template is ready, you can go to your Order, select all the items and click Print Label. This will generate a pdf file including images and all the required information.
NOTE: setting up the template is a one time effort.

You can print reports more frequently after this. See an example here

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What is the Identification Number of an item?

You can also associate an Identification Number with every item for more personalized identification. The Identification Number field can be edited in the item details for each item. This is not a mandatory field, but is commonly used for the following functions:

  • Record your own unique serial number: EZRentOut assigns each item an Asset # (or Asset Stock # or Inventory #) as an identification tag. It auto-increments as you add items into your database, starting from Asset #1, then Asset #2 and so on. If you instead want more descriptive identifiers like CAR-001, MacBook-Air-49585, add in an Identification Number.
  • Link your existing barcodes: If you have existing barcodes, use the Identification Number field to link them with EZRentOut items. Say a Microscope has the barcode ABC123. You can set the Identification Number for this item to ABC123 to link it with the barcode. You can then use our mobile app or a barcode scanner to scan the Microscope to pull it up and take actions.
  • Create barcodes: You can print both QR codes and barcode labels. Barcodes are generated based on Identification Number. Make sure to edit/create a print label template that includes a barcode (More –> Print Label –> Add/Edit. Here, drag and drop the Barcode element onto the designing canvas). If an item doesn’t have an Identification Number, its barcode cannot be created.

Note: We also refer to Identification Number as AIN (Asset Identification Number)

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How can I print on dedicated label printers (Brother, Dymo, etc.)?

There are two ways to go about it.
a) You can design the labels in the printers’ utility using the EZRentOut data
b) Or you can print directly from EZRentOut.

Printing via Utility
1) Make sure that the printer utility can take CSV/Excel as an input for the data points to print.
2) Export the data points to print from EZRentOut. The option is available under More → Printout Templates → Export (Items/Bundles) Print Label Data for Commercial Printing.
3) Use the exported the Excel file to print through the utility.

Printing directly from EZRentOut
1) Figure out the label ribbon width, and label size.
2) Add a print label template from More → Printout Templates →  Add Print Label Template.
3) Clear the canvas from the end of the page.
4) Label size should be equal to the label size from Step 1.
5) In Page Size, choose Custom Size.
6) The custom size should ALSO be equal to the label size from Step 1.
7) Design the label and save the template.
8) Print labels on this template.
PDFs (EZRentOut generates PDFs with labels on them) will have pages equal to the label size of your ribbon. Essentially, every page in the PDF document will be a label.

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I want to use my own serial numbers!

EZRentOut assigns an item # for every item that you add to your account (also referred to as asset # and inventory # depending upon the context). The first item that gets added is #1, second is #2 and so on.
We’ve also designed a special field called Identification Number (AIN) for businesses who have their own sequence numbers.
Some key features:
– AINs ensure that they’re unique for every item.
– You can type in @ followed by an AIN in the Search Bar to directly go to the details of the relevant item and then take necessary actions.
– AINs can be used for barcoding.
– Your item listing can be customized to show AIN instead of Item #
– Items are also referred by the AIN in the alert emails.
If you have more than one serial numbers to refer to an item, you can always add a custom field of type ‘Text’ (Items -> Custom Attribute). These custom attributes also appear in the search results.

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