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FAQs / How do I automatically attach documents to be sent out with alerts in EZRentOut?

You can easily choose for documents to be attached automatically with any alerts and emails being sent regarding a particular Asset. To do so, go to Items → Asset/Asset Stock/Inventory → Files section → Attach File. This opens up the following overlay, where you can upload the document of your choice and then select the following option:

attach document

This option ensures that the document will automatically be attached to every Customer alert and email sent related to this Asset within an Order. Click ‘Upload’ and you’re all set.

In addition to this, you will also need to go to More → Email Templates → Customer Templates → Add Template and click on ‘Placeholder’ from the following overlay that appears:


From the dialog box that appears, click on ‘Order Line Items Associated Documents Links’:

document links

Now simply click ‘Create Email Template’ and you’re done.

Note: The document links will only be sent if you follow both these steps.

Posted in: Alerts

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